Project Quality Management

Training & Certification for Professionals

Project Quality Management

February 9, 2011 Project Management 1

Your project may be the most effectively planned and managed, but if it doesn’t deliver a high quality product that meets the needs of the customer, you haven’t succeeded. Learn how to develop a quality management plan. Using the Goal publication, explore process mapping, building a Pareto Chart, fishbone analysis, statistical process control and a whole range of other tools and how to apply them for quality assurance and control.

Course Benefit

  • Measure and demonstrate the quality of project deliverables
  • Ensure that projects meet specific organizational, industry and governmental standards
  • Apply quality management techniques to “real world” project management situations
  • Reduce costs of rework and increase the likelihood of customer satisfaction
  • Improve productivity by reducing missed milestones caused by poor quality
  • Minimize quality problems to enhance project cost performance
  • Reduce the likelihood of project failure
  • Improve quality management processes for future projects

Who Should Attend?

  • Project and program managers, PMO managers, business analysts in a project team, individuals and managers who want to understand the project quality process and tools and senior managers.

What You Will Learn

  • Quality management: defining quality in a project
  • Project management processes and common quality methods and tools
  • Determining quality objectives, standards and levels
  • Gaining stakeholder input and guidance on quality policies and targets
  • Developing project quality policies: setting a project quality baseline
  • Determining cost/benefits of quality management methods
  • Calibrating measurements for accuracy and testing them for consistency
  • Conducting quality control and monitoring results
  • Performing corrective actions

Related Topics:

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One Response

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